COVID-19 - We take the safety and welfare of our guests and employees extremely seriously and we are complying with the latest government guidelines to ensure maximum protection.
Arrival and departure: Arrival is from 3pm on the start date of your Rental Period. You must leave by 10am on the last day.
Change over: Our change over days are Fridays and Mondays
Dogs: Well behaved dogs are very welcome at 1 & 2 Riverside Cottage, charges apply. Up to 2 allowed per stay. Dogs are not allowed upstairs or on furniture and must not be left in the cottages unattended.
Deposit: A non-refundable deposit is required upon booking. This is 25% of the booking cost.
Remaining Balance: The full balance must be paid 10 weeks prior to arrival.
Refundable Breakage Deposit: £100 is required to cover any damage or breakages to the property as per our 'Terms & Conditions'.
Cancellation: Cancellation Charges are as follows:
2 weeks or less = 100% of booking
3 weeks or less = 75% of booking
4 weeks or less = 40% of booking
5 weeks or less = 30% of booking
Contact: If you need any assistance please call us onMon-Fri, 9am-5pm.